Client Management Intern
Report to Client Management Director, China.
Purpose and general responsibilities of the position:
• Provide support to various work tasks, including running reports, installation document
generation and claim pick up at client.
Main duties/Responsibilities
• Membership reporting for the AEs as well as for the Contract Team.
• Special Client Reporting in terms of Eligibility/premium calculation.
• Issue Log Updates (Billing/Eligibility/etc) so that client management team can better identify
key issues that impact our clients and help operations to resolve.
• Helping put together renewal proposals and provide to the AE/CM for review
• Admin work for the whole client management team.
• Other tasks assigned by Client Management Manager.
Requirements
• An interest in insurance.
• English and Mandarin fluency – spoken, written, reading
• Demonstrated solid knowledge of basic Microsoft applications to include Word, Excel and
MS Outlook. PowerPoint etc.
• Responsible, energetic and creative
• Attendance requirement: at least two days a week.
Confidential, unpublished property of CIGNA. Do not duplicate or distribute.
Use and distribution limited solely to authorised personnel. (c) Copyright 2011 (CIGNA Corporation)

CDSS JOB DESCRIPTION
1 Identification
Opening: Admin
Reporting to: Team Leader
2 Main duties/Responsibilities
• Assign efficiently all incoming mail and claims to relevant MSRs.
• To ensure that all faxes are sent in time and keep an up-to-date register, distributing incoming faxes quickly and
efficiently.
• To carry out photocopying, scanning tasks quickly and accurately.
• Doing the filing for company document based on requirement.
3 Experience Required
• Team work
• English and Mandarin fluency – written, reading
4 Education/professional qualifications required
• University education required
• English language competency & Arithmetic
• PC literate
• Solid knowledge of basic Microsoft applications to include Word, Excel and MS Outlook. Powerpoint is desirable but not
required.
5 Skills
• Strong interpersonal skills with good verbal and written communication to internal and external clients
• Strong customer focus with ability to identify and solve problems
• Ability to work under own initiative and proactive in recommending and implementing process improvements
Cigna信诺集团简介
About Cigna
Cigna, a Fortune 500 company, is a global health service company dedicated to
helping people improves their health, well-being and sense of security.
For more than 200 years, Cigna and its predecessor companies have been in the
insurance field. In 1792, a group of Philadelphia citizens formed the Insurance
Company of North America (INA), the first marine insurance company in the United
States. Now, China has become the headquarters of Asia Pacific GHB (Global
Health Benefits) business.
We make this happen through a broad range of integrated health care and related
plans and services, and proven health and well-being programs that are targeted to
the unique needs of our customers, clients and partners.
"At Cigna, we understand that people are unique, and so, too, is their health. In a
world of many millions, we see each person defining a healthy life on his or her own
terms. It's our aim to be part of that journey, helping people achieve better health
and peace of mind along the way." - David Cordani, CEO
To learn more about Cigna®, please visit www.cigna.com.

【报名方式】命名邮件"VISION信诺+姓名+学号+手机+邮箱"，附以个人简历，投递至vision_career@126.com.

【截止时间】9月16日21：00